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Have questions about our products, services, or looking to partner with Med Care? Our team is ready to assist you with any inquiries and provide the information you need.

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Med Care Support Team

Get in Touch

We're here to answer your questions and provide the support you need

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Whether you're interested in our products, seeking partnership opportunities, or have questions about our services, we're here to help. Fill out the form, and our team will get back to you promptly.

Customer Support

For product inquiries and assistance

+20 120 400 0244

[email protected]

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Our Locations

Visit us at one of our facilities or offices

Scientific Office

Address
96 Hassan El Maamoun st., Nasr City, Cairo, Egypt
Working Hours
Sunday - Thursday: 9:00 AM - 5:00 PM
Friday - Saturday: Closed
Get Directions

Badr Factory

Address
Plot 148 Industrial Zone, 250 Fadan zone, East of Elrubaki, Badr City, Cairo, Egypt.

Obour Factory

Address
Block 216 B-G, Youth Street, Obour City, Egypt.

Frequently Asked Questions

Find answers to common questions about our company and services

What types of dietary supplements does Med Care manufacture?

Med Care manufactures a wide range of dietary supplements in various forms, including Licap, DUO CAP Capsule, ODF, ODT, Caplet, single dose ,tablet, capsule ,powder and syrup. Our products cover numerous health categories such as vitamins, minerals, herbal supplements, sports nutrition, weight management, and more.

Do you offer custom manufacturing services?

Yes, we offer comprehensive toll manufacturing services for brands and companies looking to develop their own dietary supplement products. Our services include formulation development, manufacturing, packaging, and regulatory support. We can help turn your concept into a market-ready product while ensuring the highest quality standards.

What certifications does your facility have?

Our manufacturing facilities are certified to ISO 9001:2015 (Quality Management), ISO 18001:2007 (Occupational Health and Safety), and ISO 22000:2005 (Food Safety Management) standards. We are also registered with the National Food Safety Authority (NFSA) in Egypt and comply with Good Manufacturing Practices (GMP) throughout our production process.

Can you help with product registration in Egypt?

Yes, we provide comprehensive registration services for dietary supplements in Egypt. Our regulatory team has extensive experience with the National Food Safety Authority (NFSA) requirements and can handle all aspects of the registration process, from documentation preparation to submission and follow-up, ensuring your products meet all regulatory requirements.

What is the minimum order quantity for custom manufacturing?

Minimum order quantities vary depending on the product type, formulation complexity, and packaging requirements. We offer flexible solutions for both small and large production runs. Please contact our business development team for specific information regarding your product needs, and we'll provide you with detailed information about MOQs and production timelines.

How can I arrange a visit to our facilities?

We welcome visitors to our facilities. To arrange a visit, please contact our customer service team at least one week in advance through the contact form on this page or by calling +20 2 26774000. We'll be happy to schedule a tour of our manufacturing facilities and discuss your specific interests and requirements.